Our claim experts have put together ten years worth of pertinent questions to assist you in understanding this process. These are the questions that are most frequently asked by homeowners via the telephone. We sincerely hope these questions and answers will provide you with information and save you time.

General FAQs: Includes questions of a general nature about the class action, the filing of a claim, and receiving relief on a claim. This information is not specific to a particular dwelling type or claim type.

Interior Claims FAQs: Includes questions and information specific to claims where the leaks are located inside the dwelling are included in these questions.

Multi-Unit FAQs: Includes questions and information specific to claims on multi-unit structures.

Apartments FAQs: Includes questions and information specific to claims on apartment units.

Condominiums FAQs: Includes questions and information specific to condominiums and condominium associations.

Yard Service FAQs: Includes questions and information specific to leaks which originate in the Yard Service Line. The evidence of these leaks may be seen within the structure but the process is specific to the Yard Service Line.

Appeal FAQs: Questions and answers relative to the Appeals process.

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